Arranging care for older people in the UK is not always easy, due to the complex systems that exist and finding the right information at the right time can be difficult and time consuming. Our Care Concierge service is designed to help elderly clients find and fund long-term care. 

If you or a loved-one – perhaps a parent or grandparent – might need some form of long-term care either now or in the future, you’re probably feeling quite worried, confused and daunted at the moment. 

The fact is that arranging care for older people in the UK is not always easy, due to the complex systems that exist and the way they vary from one part of the country to the next. What’s more, for many, care can turn out to be very costly – which often comes as a surprise, since so many people wrongly assume that the NHS or their local authority will pay for all their needs. 

Most of us will not have had any experience of social care until we need it and finding the right information at the right time can be difficult and time consuming. To help with this, St. James's Place work with Care Sourcer, the UK’s first comparison and matching site for care, to provide a ‘Care Concierge’ service to help elderly clients find and fund long-term care. 

Care Sourcer helps connect older people in need of care with local providers enabling them to find suitable care quickly. The Care Concierge service offers St. James's Place clients a confidential telephone advisory service with Care Sourcer experts who have extensive knowledge of the market, and ultimately help them make the right choices and put the right provisions in place to support their long-term care needs. 

The Care Concierge service helps clients to: 

• Proactively plan for future care needs. 
• Review what type of care might be needed and explore suitable care options. 
• Conduct a thorough assessment of care funding and benefit entitlement. 
• Put a package of care in place – in as little as 24 hours if needed. 
• Understand typical care fees and secure the best possible care at the lowest cost. 

If you think you or someone close to you could benefit from this service, please get in touch.

Please note this involves the referral to a service that is separate and distinct to those offered by St. James's Place.